Privacy Policy

At TikFab, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and share data. This Privacy and Cookie Policy explains how we handle personal information when you use our website and services. By using TikFab, you agree to the practices outlined in this policy.

TikFab collects different types of personal information depending on how you interact with our platform. If you are a website visitor, we collect IP addresses, browser types, device information, and cookies for analytics purposes. If you are an event organiser, we collect your name, email, phone number, payment details, and event-related data. If you are a ticket buyer or attendee, we collect your name, contact details, and payment information through secure third-party providers. If you subscribe to our marketing communications, we collect your name, email, and marketing preferences.

We use your information to provide services such as processing ticket purchases, sending confirmations, managing event registrations, delivering customer support, sending updates (if opted-in), preventing fraud, and complying with legal obligations. We do not sell your personal information. However, we may share it with event organisers to facilitate events, payment providers for secure transactions, service providers for website operations, and legal authorities when required by law.

To protect your data, TikFab implements encryption, secure servers, and regular security audits while complying with privacy laws such as GDPR, CCPA, and the Australian Privacy Act. You have rights regarding your data, including the ability to access, correct, delete, or opt out of marketing communications. To exercise these rights, contact us at [email protected].

TikFab uses cookies to improve user experience, including essential cookies for website functionality, analytical cookies for performance tracking, and marketing cookies for personalised ads. You can manage cookies through your browser settings, but disabling them may affect website functionality.

We may include third-party integrations (e.g., social media login, payment providers), and their privacy practices are governed by their respective policies. Personal data is retained only as long as necessary for service fulfilment, legal compliance, and fraud prevention. Users can request data deletion at any time.

If you access TikFab from outside Australia, your data may be transferred internationally, and we ensure secure handling through standard contractual clauses. We may update this policy periodically, and any changes will be posted here.

For questions or concerns, contact TikFab Privacy Team at [email protected].